Privacy Policy

ForetConnect Services Inc.

 

LAST UPDATE OF THIS PRIVACY POLICY – September 23, 2018

 

BEFORE USING OUR SITES, PLEASE READ THIS PRIVACY POLICY CAREFULLY.

 

By using this Website or interactive banner ads, you signify your acceptance of our Privacy Policy, and you adhere to the terms and conditions posted on the Website. By submitting your information, you agree that it will be governed by our Privacy Policy

INTRODUCTION:

 

ForetConnect Services Inc. (FSI) is committed to protecting the personal information that we collect, use and disclose in the course of providing services and operating our business, in accordance with all applicable regulatory requirements, including applicable privacy legislation. The Company complies with Canadian Federal and Provincial privacy laws and regulations including the Personal Information and Electronic Documents Act. This Privacy Policy sets out in general terms how we collect, use, disclose and protect the personal information of our clients, other individuals and our Website users (“you”).

 

There may be links from our Website to other websites; note that this Privacy Policy applies only to our website and not to websites of other companies or organizations to which our Website may be linked. You must check on any linked sites for the privacy policy that applies to that site and/or make any necessary inquiries in respect of that privacy policy with the operator of the linked site. These links to third party websites are provided as a convenience and are for informational purposes only. FSI does not endorse, and is not responsible for, these linked websites.

 

Although you are not required to register to access our Website, you may be asked to provide us with personal information when you visit certain sections of our Website. Your use of our Website signifies your acknowledgement and consent to our Privacy Policy. If you do not agree to this Privacy Policy, please do not continue to use our Website. Your continued use of the Website signifies your acceptance of these terms and any changes in effect at the time of use.

 

COLLECTION OF PERSONAL INFORMATION:

 

Privacy legislation in Canada defines “personal information” broadly as any information about an identifiable individual. Personal Information is information about you that identifies you as an individual, for example, your name, address, e-mail address, or telephone number. In general, personal information does not include business contact information, including your name, title or position, business, telephone or facsimile number.

 

We collect information that you voluntarily provide to us through responses to surveys, search functions, questionnaires, feedback, forms and the like. The types of personal information we may collect about you include your name and home contact information, billing and account information. We may also ask you to provide additional information such as your e-mail address and phone numbers if you want to obtain additional services, information or to resolve complaints or concerns.

 

You cannot provide us with the Personal Information of another person, or post someone else’s Personal Information in our Website or during the provision of our services, unless you have the consent of that person. If you choose to provide us with the personal information of another person, you represent and warrant that you have their permission and consent to so, and their agreement to the terms of this Privacy Policy

 

You are responsible for complying with all applicable laws when you communicate or interact with another person through our Website or during the provision of our services, including without limitation, all privacy and anti-spam legislation.

 

USE OF INFORMATION:

 

FSI collects, uses and discloses personal information for the primary purpose of providing our clients with our services and products.

 

Before forwarding us any personal information, please be advised that any information gathered on our Website may be used in the aggregate for research and development relating to our Website and/or for future site development and, if you ask us to, to send you promotional materials. In particular, we may use information gathered about you for the following purposes: to establish and maintain commercial relationships with clients, suppliers and other third parties, including to issue invoices, administer accounts, collect and process payments, evaluate credit standing, and to fulfill contractual obligations; to share personal information with third parties for the purpose of providing our services; to monitor interest in our range of products and to assist us to tailor the content of our Website to your needs by collecting information about your preferences through tracking of patterns page views on our Website; to send you transactional messages, administrative notices, service announcements or change announcements regarding our services and/or products; to create a profile relating to you in order to show you the content that might be of interest to you and to display the content according to your preferences; to contact and communicate with clients and other individuals for the purpose of conducting market research, and evaluating client service and satisfaction; to distribute our publications and invitations to events to individuals who subscribe to our mailing lists; to maintain, develop and manage our document management, knowledge-management, systems and databases; to consider the admission of individuals as employees and contractors; to develop and manage our business and operations; to detect and protect against error, negligence, breach of contract, fraud, theft and other illegal activity, where necessary to meet our insurance requirements; as permitted by, and to comply with, applicable legal or regulatory requirements or provisions and, in circumstances where you have indicated that you wish to receive additional information, to send you information about us and promotional material about our services and/or products together with details of any offers we may have available from time to time.

 

We may transfer your personal information to third party service providers that assist us with carrying out these purposes. For example, we may use a data processing contractor to operate computer systems on our behalf, and we may use a third party to process payments. We reserve the right to transfer any personal information we have about you in the event that we merge with or are acquired by a third party or should any such transaction be proposed.

 

PROMOTIONAL AND INFORMATIONAL OFFERS:

 

With the permission of an online visitor, information submitted at the time of registration or submission may be used for marketing and promotional purposes by FSI provided notice of this fact is made available online. If a visitor objects to such use for any reason, he/she may prevent that use, either by e-mail request or by modifying the registration information provided. FSI uses reasonable efforts to maintain visitors' information in a secure environment. If you have submitted personal information and want to change it or opt-out, please contact us as described below.

 

DISCLOSURE OF INFORMATION:

 

FSI will not disclose personal information that you provide on its Website to any third parties other than to a Company agent except: i) in accordance with the terms of this Privacy Policy, or ii) to comply with legal requirements such as a law, regulation, warrant, subpoena or court order, and/or iii) if you are reporting an adverse event/side effect, in which case FSI may be required to disclose such information to bodies such as, but not limited to, Canadian regulatory authorities.

 

COOKIES, ON-LINE COMMUNICATIONS, EMAIL COMMUNICATIONS:

 

FSI, in common with many web site operators, may use standard technology called "cookies" on its Website. Cookies are small data files that are downloaded onto your computer when you visit a particular web site. We do not match or correlate this information with any personal information that you submit on the Website You can disable cookies by turning them off in your browser; however, some areas of the Website may not function properly if you do so. On-line Communications – We use the personal information you provide only for the purpose for which you have provided it. E-Mail Communications – We may send e-mail communications to individuals in our contact database to advise of developments related to our services and/or products, distribute publications or to advise of events. Each e-mail includes an opt-out feature and instructions on how to un-subscribe if you do not wish to receive future e-mails from FSI for these purposes.

 

PROTECTION OF CHILDREN ONLINE:

 

FSI considers the protection of children's privacy, especially online, to be of the utmost importance. We do not knowingly collect or solicit personal information from children nor do we allow them to become users of, or to request information through, our Website or help-seeking information lines.

 

ADDITIONAL TERMS FOR CERTAIN PARTS OF OUR WEBSITE:

 

Generally, you are not required to provide personal information as a condition of using our Website, except as may be necessary to provide you with a product or service that you have requested. However, some parts of our Website are restricted to certain individuals and we may require these individuals to register upon entry by providing us with certain information.

 

PROTECTION OF INFORMATION:

 

FSI has put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. FSI applies security safeguards appropriate to the sensitivity of the information, such as retaining information in secure facilities and making personal information accessible only to authorized employees on a need-to-know basis. Personal information you share with us is stored on our database servers at FSI data centers, or hosted by third parties who have entered into agreements with FSI that require them to observe our Privacy Policy.

FSI retains personal information that we collect as long as reasonably necessary to fulfill the purposes for which it was collected or to meet any legal requirements. Although we have taken measures to help protect our Website, computer systems and any personal information that we have collected from unauthorized use, access, disclosure, misuse, alteration or destruction, no security measures can provide absolute protection. FSI cannot ensure or warrant the security of any information you provide to us.

 

CONSENT:

 

We will obtain a client’s consent to the collection, use and disclosure of personal information about the client, and the consent of other individuals where required by applicable privacy legislation. We assume that an individual has consented to our reasonable collection and use of personal information consistent with the purposes for which the information was given, when the individual initiates contact with us or voluntarily provides personal information to us. We also assume that clients who contract with us, consent to the reasonable collection, use and disclosure of their personal information by FSI and agents for purposes of our provision of services to our clients and the conduct of the transactions involving our clients. We do not collect, use or disclose personal information without consent unless authorized or required by law to do so.

 

ACCESS AND RECTIFICATION:

 

You have a right to request access to your personal information collected and retained by FSI to request a correction to it if you believe it is inaccurate. We may require you to verify your identity before we provide you with access to your Personal Information. We will use reasonable efforts to comply with your request.

 

POLICY CHANGE:

 

If we alter our Privacy Policy, any changes will be posted on this page of our Website so that you are always informed of the information we collect about you, how we use it and the circumstances under which we may disclose it.

 

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